Leighs Diecast Forum - Minichamps Quality Control

vodoun

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Re: Minichamps Quality Control - Issues Thread.
Reply #210 - Mar 21^st, 2010, 6:36pm

The rear wing didn't just fall off. It was pressured until it snapped. The plastic was all ragged from the photos you posted.

Even if it was glued you'd still see the ragged plastic break. The only way to camouflage that would be with putty and paint to plug up the crack and or carbon fiber decals above the putty.

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Political Correctness, the joy the other side of Health and Safety. I was offended and when I woke up in the morning I had leprosy.

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Markus Global Moderator Offline Posts: 9015 Gender:	Re: Minichamps Quality Control - Issues Thread. Reply #211 - Mar 21^st, 2010, 11:42pm Got my replacement R29, not perfect but it's acceptable. Haven't even had time to enjoy it yet, just a nervous scan for damage.
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vodoun God Member Offline I Love GPL Posts: 3264 UK Gender:	Re: Minichamps Quality Control - Issues Thread. Reply #212 - Mar 22^nd, 2010, 12:30am Do share whats not perfect....
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Markus

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Re: Minichamps Quality Control - Issues Thread.
Reply #213 - Mar 22^nd, 2010, 5:44pm

This:

Might be a trick of the eye, but i'm not sure if it's chipped down to the paint, or if it's silver decal stuck under the RENAULT decal Huh

, it's definately under the decal, so if it is damage, someone saw it, and decided to put the decal on anyway! Angry

anyways, my adivce to anyone with minichamps QC issues, write to them direct:

service@minichamps.de

outline your problems and take pics of the damage where possible. Hopefully we'll get some sort of reply/explanation/apology about the state of the products they are sending out.

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zepunishment

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Re: Minichamps Quality Control - Issues Thread.
Reply #214 - Mar 22^nd, 2010, 11:20pm

Markus wrote on Mar 22^nd, 2010, 5:44pm:

This:

img.photobucket.com/albums/v447/plamena/Minichamps%20QC/th_DSCF1357.jpg

Might be a trick of the eye, but i'm not sure if it's chipped down to the paint, or if it's silver decal stuck under the RENAULT decal Huh

, it's definately under the decal, so if it is damage, someone saw it, and decided to put the decal on anyway! Angry

anyways, my adivce to anyone with minichamps QC issues, write to them direct:

service@minichamps.de

outline your problems and take pics of the damage where possible. Hopefully we'll get some sort of reply/explanation/apology about the state of the products they are sending out.

are you going to return this one Markus? might send a message to them if they keep getting returns over and over...

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Markus Global Moderator Offline Posts: 9015 Gender:	Re: Minichamps Quality Control - Issues Thread. Reply #215 - Mar 23^rd, 2010, 11:14am Think i'm keeping this one, it's not really that big a deal compared to others. Definately send them an email if you have a dodgey model, even if it's just one mistake. I'll post up my email if they ever decide to reply
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vodoun God Member Offline I Love GPL Posts: 3264 UK Gender:	Re: Minichamps Quality Control - Issues Thread. Reply #216 - Mar 23^rd, 2010, 5:13pm Markus wrote on Mar 23^rd, 2010, 11:14am: I'll post up my email if they ever decide to reply Yeah, I can't see that happening either.
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hacken God Member Offline I Love Diecast Posts: 763	Re: Minichamps Quality Control - Issues Thread. Reply #217 - Mar 24^th, 2010, 6:07am mine arrived....got to claim that parcel from post office.....bit of nervous!! R29! Hope its ok!
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hacken

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Re: Minichamps Quality Control - Issues Thread.
Reply #218 - Mar 25^th, 2010, 4:09pm

bigbobbyfrog wrote on Mar 20^th, 2010, 12:04pm:

Thought I'd add some pictures of my R29 before it was sent back.

The most obvious fault when I opened it was the endplate having come off:
i262.photobucket.com/albums/ii94/bigbobbyfrog/84b6de5f.jpg

which I think had danced around the box en route to chip the sidepod:
i262.photobucket.com/albums/ii94/bigbobbyfrog/ce7537fe.jpg

but that doesn't explain the chipped orange decal under the sidepod:
i262.photobucket.com/albums/ii94/bigbobbyfrog/3ce16caa.jpg

Got mine..........the same problem..the like the above 3rd picture. The below side pod decals orange colour seems cracked! Apart from that, the rest of the part, as far as my eye can see concern, seems ok! The model IMO is at acceptable level but if given I buy from the store itself, I would have choose the below side pod decals that looks ok!

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Markus Global Moderator Offline Posts: 9015 Gender:	Re: Minichamps Quality Control - Issues Thread. Reply #219 - Mar 26^th, 2010, 1:53pm Got a reply from Minichamps! Quote: thanks a lot for your message. We have send your e-mail to the responsible collegue for Formula one models and to the Head of Quality. Please can you tell us where you have bought these models?
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hacken God Member Offline I Love Diecast Posts: 763	Re: Minichamps Quality Control - Issues Thread. Reply #220 - Mar 27^th, 2010, 2:59pm Markus wrote on Mar 26^th, 2010, 1:53pm: Got a reply from Minichamps! Quote: thanks a lot for your message. We have send your e-mail to the responsible collegue for Formula one models and to the Head of Quality. Please can you tell us where you have bought these models? And??
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Markus Global Moderator Offline Posts: 9015 Gender:	Re: Minichamps Quality Control - Issues Thread. Reply #221 - Mar 27^th, 2010, 3:06pm That's it.
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hacken God Member Offline I Love Diecast Posts: 763	Re: Minichamps Quality Control - Issues Thread. Reply #222 - Mar 27^th, 2010, 3:10pm what if u told them u bought from...say GPL? any replacement? will be replaced by minichamps or GPL?
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Markus

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Re: Minichamps Quality Control - Issues Thread.
Reply #223 - Mar 27^th, 2010, 3:16pm

I don't know yet, they haven't replied to my reply.

OK fair enough the retailers should check models before sending them out, BUT Minichamps should be making sure that they don't reach the retailer in that kind of condition in the first place. This isn't like getting damaged in the post, this is models leaving the minichamps factory with defects!

I've been to a couple of local shops, and bought my F1's from 2 different online retailers and each one has had defective models, so it's a widespread problem.

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hacken

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Re: Minichamps Quality Control - Issues Thread.
Reply #224 - Mar 27^th, 2010, 3:31pm

Markus wrote on Mar 27^th, 2010, 3:16pm:

I don't know yet, they haven't replied to my reply.

OK fair enough the retailers should check models before sending them out, BUT Minichamps should be making sure that they don't reach the retailer in that kind of condition in the first place. This isn't like getting damaged in the post, this is models leaving the minichamps factory with defects!

I've been to a couple of local shops, and bought my F1's from 2 different online retailers and each one has had defective models, so it's a widespread problem.

Sometimes its quite difficult for retailers to check those decals defects as some retailers are not as fuzzy as us. We are so professional in F1 models nowadays. The retailers just assure that the model is all right...all right means no loose parts. Those decals problems in the end had to blame back factory faults! I dont know if retailer knew that we as collectors are too fuzzy would accept such returns as the model is ok but only some minor cracks on decals. Huh

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